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Data Analyst (f/m/d)

München, Frankfurt, Remote
Full-time
Permanent employee

Your mission

We're looking for a Data Analyst to build and own Scompler's data function from the ground up. You will connect the data we already have across product, commercial, and customer success into a single coherent foundation – and turn it into evidence that drives better decisions across the entire company. 

This role operates as an internal data service: cross-functional in scope, outcome-oriented in execution, and strategic in ambition. You will not just analyse existing data – you will help build the integrations and reporting layer that make data a genuine asset at Scompler, collaborating closely with Engineering on infrastructure and with Product leadership on strategic priorities.

Your Mission:
Transform Scompler from a data-rich organisation into a data-informed one. Connect product usage, commercial data, and qualitative signals into a single source of truth. Make that data accessible, trustworthy, and actionable – for every team, at the right moment. 

In your first year, success means: audit our current data landscape and tooling, understand the top business questions across departments, build reporting for the key initial needs (product analytics, customer health, commercial segmentation), and create a roadmap for the data infrastructure we need going forward.
  • Consolidate data from product, commercial, and customer-facing sources into one integrated, reliable foundation
  • Assess and recommend BI tooling that fits our stage and enables self-service exploration across teams
  • Improve event tracking quality in the product together with Engineering to ensure clean, structured, and reliable behavioral data
  • Develop churn intelligence: identify behavioral patterns in churned accounts and translate them into early warning signals that enable proactive customer outreach
  • Build product analytics that correlate feature adoption with retention and expansion outcomes – replacing proxy metrics with evidence-backed prioritization<
  • Create commercial intelligence by combining product usage and commercial data to segment the customer base by maturity, industry, and use case – uncovering market potential
  • Own the data layer for customer health and QBRs: provide a shared, reliable view per account that Customer Success and Sales can use for internal planning and customer-facing reviews
  • Manage a transparent intake backlog for data requests across all departments – prioritize against company goals and deliver with clear output
  • Advise teams on how to frame data questions, interpret findings correctly, and draw sound conclusions
  • Drive data fluency across the organization together with leadership: establish shared metric definitions, document logic, and build toward self-serve capability so that standard questions can be answered without routing through you
  • Contribute to reproducible reporting views for GM, investor, and finance reporting

Your profile

  • 5+ years of experience as a Data Analyst, Analytics Engineer, or similar role in a SaaS or B2B product environment
  • Strong SQL skills and experience working with real-world, messy data from multiple sources
  • Hands-on experience with BI tools (e.g. Looker Studio, Metabase, Power BI, or comparable) and the judgment to assess what fits
  • Experience integrating data from CRM systems (ideally HubSpot) and product event tracking into a unified analytical layer
  • Comfortable working across both data infrastructure and analysis – you don’t need to own the full stack, but you can navigate it and collaborate with Engineering effectively
  • Track record of working cross-functionally with Product, Customer Success, Sales, and Leadership. Translating business questions into data problems and back again
  • Strong communication skills: you can explain data to people who don’t live in spreadsheets
  • Structured, pragmatic approach: you know when a clean dashboard beats a perfect model
  • Ambition to grow – you see this as a career-defining opportunity, not just a job
  • Fluent in English; German proficiency is a plus
 
Beyond your professional skills, we’re excited about you as a person if you…
  • care deeply about data quality, metric consistency, and analytical honesty
  • think in systems and connections – not isolated reports
  • balance rigor with pragmatism: done and trusted beats perfect and late
  • communicate findings with clarity and without jargon
  • focus on the decision, not just the output
  • enjoy being a thought partner to teams who don't have a data background
  • want to build something from scratch – and take pride in the foundation as much as the insight
  • are hungry to learn and grow – you want more responsibility over time and are ready to earn it

Why us?

  • Exceptional Team: Become part of a skilled and diverse team offering endless opportunities for growth.
  • Fair compensation: Competitive salary above market average.
  • Remote option: Choose to work from home, in our beautiful Munich office near Ostbahnhof or fully remote within Germany (with occasional trips to Munich headquarters).
  • Flexible Working Hours: You know when and how to work best, it’s your choice.
  • Generous time off: Enjoy 28 days of paid vacation per year for a full-time role
  • Supportive Environment: Excel in a supportive and inclusive workplace.
  • Hardware of choice: Bring your own device or get state-of-the art hardware to do your best work.

About us

Scompler has been a real success story since its inception in May 2018: We have been able to acquire more than 250 customers with 5 to 500 users, we have a total of around 25,000 registered users, and customers range from NGOs to global corporations, including six DAX companies. The best-known names include Merck, Deutsche Post DHL, ADAC, Commerzbank and AOK, as well as Fridays for Future, UNICEF and Johanniter. We particularly enjoy working with NGOs, and time and again we also support great companies on a pro bono basis. We are currently a team of about 50 people spread all over the world, in Germany we are about 20. We have just received seven million investment and want to take off.

We think ...
... there is hardly a more exciting company in Germany at the moment for all communications professionals who love strategic communications! We have a great, dedicated and international team, there are lots of opportunities to get involved, and there are lots of opportunities to grow and learn. Because we want nothing less than to change communication: Away from a purely technical process where it's all about reach and engagement, but about meaning and significance. We're constantly looking for ways to help companies create better content more easily together!

Want to be a part of it?
We need a whole lot of hands and minds. We want solid skills and abilities in all of the above areas, and we welcome new and creative approaches, too! If one of the following short descriptions appeals to you, please get in touch using the form below - and then let's talk!

Preferably from Munich, but equally well in the Frankfurt area or from the home office Our headquarters are in Munich. It would be ideal if you were from Munich. And we still have a shared office in Frankfurt, where the smaller part of our team is currently located. But if it's a good fit, it's no problem for us if you're based somewhere else in the world. Then we work together remotely, and you would only come to Munich once a month so that we can meet regularly in person.